- your name; and
- your email address.
- to monitor website usage and provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual;
- to support, improve and develop our business in general;
- to contact you for your views on our website, our services and our business in general; and/or
You have the right to ask us not to process your personal data for marketing purposes. We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
When you fill out a webform to sign up to a newsletter, or download a resource such as a piece of content, we will ask you to provide certain personal information, for example:
- your name; and
- your email address.
We may use this information to send further marketing about similar products, courses, resources, events and our latest news. We will not share any of this information with any third-party organisations.
How safe is your information?
Protecting your security and privacy is extremely important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Act 1998. Our website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage. Please note that we may need to disclose your personal information where we:
- are under a legal duty to comply with any legal obligation or in order to enforce or apply our terms and conditions; or
- need to disclose it to protect our rights, property or safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.
How you can register
You are able to browse our website without registering with us. However, you will not be able to order or access any of the online learning courses and materials unless you register with us. Registration must be completed as part of placing your first order with us. We will only ask for your debit card, credit card or PayPal details when you place an order for services via our website. For the purposes of registration, we will ask you to enter your name and confirm your email address (clarify). The registration process will take a few moments and it will create a personal account for you in our learning management system. As indicated above, all information or account details that you provide to us will be securely protected. Once you have registered, each time you visit our learning management system, you will need to input your username (email address) and chosen password to identify yourself to us. Once you have identified yourself, you will be able to access your learning. To update your personal details, please see the General section of this policy.
Cookies for managing your current visit:
|Site session||Randomly generated text||When user exits browser|
Cookies for improving service:
We use Google Analytics to collect information about how users use our website(s). We do this to make sure it’s meeting our users’ needs and to understand how we could do it better. Google analytics sets cookies to store information about what pages you visit, how long you are on the website(s), how you got to the website(s) and what you click on. It does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data. The following cookies are set by Google Analytics:
|_utma||Randomly generated number||2 years|
|_utmb||Randomly generated number||30 minutes|
|_utmc||Randomly generated number||When user exits browser|
|_utmz||Randomly generated number||6 months +|
+info on how the site was reached (e.g. directly or via a link, organic search or paid search)
For further details on the cookies set by Google Analytics, please click here.
This website may also use the Hotjar web analytics service. Hotjar may record mouse clicks, mouse movements and scrolling activity. Hotjar collects information regarding pages visited, actions which are taken, country, device used, operating system, and browser used. Hotjar does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. Hotjar does not track your browsing habits across web sites which do not use Hotjar services.