Great hospitality

the power of feeling: empowering digital learning with emotional connection

We talk about digital learning with feeling quite a lot here at Mindboost. We’ve already covered what it is and the importance of user-centric design, but we’ve taken a deeper dive into the crucial impact connecting emotionally to the learner can have and the strategies behind it. While the digital landscape offers a vast array of educational resources and interactive tools, the importance of emotional connection is often underestimated. Connecting emotionally with users can be a game-changer, empowering learners in their roles and transforming their learning journey from mundane to remarkable.

empowerment through emotional connection

As humans, we are not simply data processors; our emotions play a fundamental role in how we learn and retain information. When digital learning taps into the emotional aspect, it creates a more profound connection between the user and the content. When learners feel engaged, inspired, and connected to the material, they become active participants in the learning process. It may sounds obvious – but organisations want their employees to love their job and digital learning is a crucial tool in creating an environment where that can happen.

Imagine a scenario where a user embarks on a digital learning journey that feels like reading a dry and uninspiring handout or powerpoint presentation. The lack of emotional connection makes it challenging for learners to relate to the content or see how it applies to their real-life situations. On the other hand, when the content is presented in an engaging, relatable, and even emotive manner with relatable content, learners are more likely to internalise the knowledge, making it relevant to their lives and empowering them in their roles.

the ugly truth of uninspiring digital learning

Digital learning experiences that lack emotional connection can also have a detrimental effect on learners. When learners feel disconnected or disengaged, they may passively go through the motions without truly absorbing the information.

The result is a superficial understanding of the material, leading to limited retention and poor application of the learned concepts. Moreover, uninspiring digital learning experiences might breed a negative attitude towards learning itself. Learners may come to associate education with boredom and frustration, undermining their willingness to explore and expand their knowledge further. This could hinder their personal and professional growth in the long run.

Couple having breakfast

top strategies for fostering connection in digital learning

Empathy-driven Design: When designing digital learning experiences, put yourself in the learner’s shoes. Consider their challenges, goals, and emotions to craft content that resonates deeply. Empathy-driven design can create a sense of understanding and compassion, fostering a positive learning atmosphere.

Positive Reinforcement: Incorporate positive reinforcement throughout the learning process. Celebrate milestones, achievements, and progress. Positive feedback and rewards encourage learners and boost their confidence, making them feel recognised and appreciated.

Encourage Reflection and Expression: Create opportunities for learners to reflect on their learning progress and express their thoughts and feelings. Journaling, discussion forums, or creative assignments can help learners articulate their emotions and deepen their connection to the material.

Cultivate a Growth Mindset: Promote the idea that mistakes and setbacks are natural parts of the learning journey. Encourage a growth mindset that embraces challenges and emphasises the importance of perseverance and resilience.

Incorporate Real-World Impact: Show learners how the knowledge they gain can be applied in real-world scenarios. Highlight success stories of individuals who have used the same knowledge to achieve significant outcomes. Demonstrating the practicality of learning cultivates a sense of purpose and motivation.

Bespoke Digital Onboarding

Storytelling through Media: Incorporating stories and real-life examples can evoke emotions and help learners see the practical applications of what they’re learning. Personal anecdotes or case studies create a sense of empathy, resonating with learners on a deeper level. Infuse learning content with storytelling through various media formats.

Podcasts, animations, or even virtual reality experiences can immerse learners in narratives that evoke emotions and enhance retention. Utilising engaging visuals, videos, and interactive elements not only enhances the aesthetics but also stimulates emotions. Multimedia elements make learning more enjoyable and memorable.

Encouraging Interaction: Providing opportunities for learners to interact with the content and other learners fosters a sense of community and belonging. Collaboration and communication fuel emotional connections, making the learning experience more fulfilling.

Instructor Presence: Even in digital learning environments, the presence of a relatable instructor or facilitator can create a sense of connection and support. This human touch makes learners feel valued and motivated to excel. With the new advancements in AI and VR, this is easier than you think.

Regular Feedback and Support: Establish a support system that provides continuous feedback and assistance to learners. Timely feedback acknowledges their efforts and helps them stay on track. It also addresses any concerns or challenges they may face during their learning journey.

Promote Peer Learning: Foster a collaborative environment where learners can connect with peers, share insights, and learn from each other. Peer learning encourages social interaction and creates a sense of camaraderie, fostering emotional bonds among learners.

Address Real-Life Concerns: Acknowledge that learners have lives beyond their digital learning experience. Provide resources and tips to help them manage stress, time, and work-life balance. Demonstrating understanding and support for their well-being builds trust and emotional connection.

the future of emotional learning

As technology advances, the potential to create emotionally connected digital learning experiences will continue to grow. Incorporating artificial intelligence and adaptive learning algorithms can enable even more personalised, emotionally resonant content delivery. AI-driven systems can analyse learners’ emotional responses, preferences, and performance to optimise their learning experience further.

Engaging and inspirational learning should transcend the traditional notion of sterile information delivery. It should embrace emotion and human connection to empower learners in their personal and professional growth. By prioritising emotional impact in digital learning design, organisations can enable their workforce to be engaged, inspired, and enthusiastic learners. Be sure to chat to the experts at Mindboost today to learn more about what digital learning with can do for your organisation.

author avatar
Caleb Foster Digital Learning Geek
After gaining more than 20 years of experience in operational excellence in the hospitality and digital learning sectors, Caleb wanted to rid the world of dull ‘click next’ and ineffective elearning and solve the epidemic of uninspiring digital learning. Mindboost began back in 2016, when Caleb, saw a huge opportunity to create better quality digital learning content that connects with learners emotionally to encourage a desire to learn more. Caleb realised there was a lack of true understanding of an organisation’s culture and inner-working when learning providers were presented with a request from a client. So, the Mindboost team get under the cover of an organisation’s performance need and ultimately look to connect with learners emotionally. When a learner is connected emotionally, they tend to start believing in a change, this then generates a feeling and makes a greater impact within the organisation than just conveying information.